Please tell us about your initial contact with the funeral home.
Your first phone conversation.
The welcome you received upon your first visit.
The genuine care and concern expressed to you.
Please tell us about your arranging funeral director.
Attentiveness to your needs.
Attention to detail.
Effectiveness in listening and answering your questions.
Explanation of all service options.
Services and Products delivered in a timely manner.
Clear, professional explanation of payment policy.
Please evaluate the facilities and vehicles.
Appearance and cleanliness of facilities.
Convenience and comfort of facilities.
Appearance, cleanliness and condition of vehicles.
Please evaluate the staff and the services provided.
Appearance of staff.
Professionalism of staff.
Friendly and accomidating to your family and friends.
Timely, dignified transfer of your loved one to the funeral home.
Appearance of your loved one.
Visitation and Viewing.
Funeral Service and Ceremony.
Please rate the overall level of satisfaction with the funeral home.
Lower than expected
About as expected
More than expected
The costs and services you received were:
Would you recommend this funeral home to others?
If yes, the primary reason(s):
If no, the primary reason(s):
The primary reason(s) you chose this funeral home:
Previously served family
Optional contact information